Contact Us
Got a question about one of the casinos we've reviewed, spotted something that needs updating, or want to flag an issue with a brand listed on omega-centre.co.uk? This page explains how to reach us and what kind of enquiries we're best placed to help with.
How to reach the team
The quickest way to contact us is by email at [email protected]. We read every message personally and try to reply within 48 hours, though it can take a little longer during busy periods. Please include as much detail as possible if you're writing about a specific casino or bonus — the brand name, the date, and a short description of what happened all help us look into things properly.
What we can help with
- Corrections or updates to information on any of our casino reviews or comparison tables
- Questions about how we assess and rank the sites featured on this page
- Suggestions for casinos or topics you'd like to see us cover
- General feedback on your experience with a brand listed here, positive or negative
- Reports of broken links, outdated bonus terms, or factual errors
What we can't help with
We're an independent comparison site, not a casino operator, so we can't process withdrawals, resolve account disputes, verify identity documents, or access anyone's player account. If you have an unresolved issue with a specific casino — for example Betmica, Kikibet, Betninja, WinnerIsland, Zombillion, Smash Casino, Nightluck, CoinPoker, Rivo or Daytonaspin — the fastest route is that operator's own customer support team, since they're the only ones with access to your account and transaction history.
If your enquiry relates to problem gambling or wanting a break from betting, our Responsible Gambling page has practical guidance and support options, including how self-exclusion tools work in practice.
Before you write in about a review
Our rankings and ratings are based on publicly available information about each operator's licensing, game selection, payment methods and bonus terms at the time of research, and we recheck details periodically. Terms at any casino can change without notice, so if you spot a bonus figure or wagering condition that no longer matches what's advertised on the operator's own site, let us know — that's exactly the kind of report that helps keep our Non GamStop Casinos 2026 - Best Online Casinos UK page accurate for other readers.
For background on who runs this site and how we approach our reviews, see our About Us page. Our full Terms and Conditions cover how the site operates and the limits of the information we publish.
A note on commercial relationships
Non Gamstop Casinos may earn commission when readers sign up through links on this site. This doesn't influence how casinos are rated or ranked — our editorial assessments are kept separate from any commercial arrangement, and we're happy to explain our approach further if you write in and ask.
Reminder for all visitors
Gambling is for adults aged 18 and over only. If you're contacting us to discuss concerns about your own or someone else's gambling, we'd encourage you to also look at the guidance on our Responsible Gambling page alongside getting in touch directly.